These terms apply whenever you buy from www.amaltaslondonlimited.com. Please read them before ordering — by placing an order you agree to them. Last updated: 8 August 2026.
About us
www.amaltaslondonlimited.com is operated by Amaltas London Limited, a company registered in England and Wales under company number 15764866, with a registered office at Unit 2, 20 Woodland Avenue, Slough, England, SL1 3BU. You can reach us at info@amaltaslondonlimited.com.
Who can order
You must be at least 18 years old to place an order with us. Products in our Adult category are sold to over-18s only, and we may refuse or cancel any order where we have reason to believe this is not the case.
How a contract is formed
Placing an order is an offer to buy. We will send an acknowledgement email when you order, but this is not acceptance. A contract between us only comes into existence when we email to confirm that your order has been dispatched. If we cannot supply an item — for example because it is out of stock or incorrectly priced — we will tell you and refund any payment in full.
Prices and VAT
- All retail prices are shown in pounds sterling and include UK VAT where it applies.
- Delivery costs are shown separately and are added at checkout before you pay.
- We may show approximate prices in other currencies as a convenience. These are indicative only — your payment is always taken in pounds sterling, and your bank sets the final exchange rate.
- We take care to price accurately, but if we discover a genuine error before dispatch we will contact you to confirm whether you wish to continue at the correct price or cancel for a full refund.
Payment
We accept Visa, Mastercard, Apple Pay, Google Pay and PayPal. Payment is processed securely by Stripe — your card details are never held on our systems. Payment is taken at the time you place your order.
Delivery
- We dispatch orders within 1 to 2 working days.
- You choose your delivery service at checkout, and the price and expected timescale are shown before you pay.
- We ship across the UK and worldwide.
- Delivery estimates are estimates, not guarantees. We are not responsible for delays caused by the courier, by weather, or by customs.
- For international orders, any import duties or taxes are your responsibility and are payable to the carrier or customs authority.
- Risk in the goods passes to you on delivery.
Cancellation and returns
Read Return Policy.
Product information
Everything we sell is genuine and sourced through official channels. We reproduce manufacturer descriptions, images and ingredient lists in good faith, but formulations and packaging can change without notice — always read the label on the product you receive before use. Product images are illustrative.
Supplements and health products are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Nothing on this site is medical advice. If you are pregnant, breastfeeding, taking medication or have a health condition, speak to a doctor or pharmacist before use.
Wholesale and trade accounts
- Trade pricing is available only to businesses whose account we have reviewed and approved. We may decline any application without giving a reason.
- Trade prices, volume tiers and minimum order quantities are confidential and must not be shared outside your business.
- Business customers do not have the 14-day consumer cancellation right. Trade returns are handled case by case under a separate agreement.
- We may withdraw or suspend a trade account at any time.
Our liability to you
We do not exclude or limit our liability where it would be unlawful to do so — this includes liability for death or personal injury caused by our negligence, for fraud, and for your statutory rights as a consumer. Subject to that, our total liability for any order is limited to the amount you paid for it, and we are not liable for business losses such as lost profit, lost business or loss of opportunity.
Events outside our control
We are not liable for failing to perform our obligations where this is caused by something beyond our reasonable control, including strikes, courier failure, supply shortages, fire, flood or government restrictions. If such an event occurs we will contact you and you may cancel the affected order for a full refund.
Complaints
If something has gone wrong, email info@amaltaslondonlimited.com with your order number and we will look into it. We aim to acknowledge complaints within two working days and resolve them within fourteen.
Governing law
These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your own courts.